This hotel pleasantly surprised me with its value for money. The prices were affordable, especially considering the level of attention to detail provided. The staff were friendly and went above and beyond to ensure a comfortable stay. I particularly appreciated the English-speaking staff member who made communication effortless. The basic amenities were all in place, and the rooms had a perfect-sized bed, ensuring a good night's rest. The breakfast spread was diverse and catered to all tastes, leaving no room for disappointment.

All was well with this hotel.

The Okawa Riverside Hotel exceeded our expectations in every way. The location was easy to find and had free parking. The reception manager spoke excellent English and provided helpful information. The room was spacious and everything worked properly. The breakfast selection was extraordinary and catered to different preferences. The hotel also provided discount vouchers for nearby stores and restaurants. a fantastic stay.

Nothing could have been better.

This hotel truly exceeded my expectations. The staff was incredibly friendly and helpful, going above and beyond to ensure a comfortable stay. The rooms were clean and spacious, with a perfect-sized bed. Additionally, the breakfast spread was exceptional, offering a wide variety of delicious options.

No improvements needed.

The hotel provided great service and the staff was friendly throughout our stay. The breakfast spread had a lot of variety and they had some local delicacies as well. Location wise, it was not too far from the Yanagawa river cruise and there was a convenience store close by. the hotel was clean and family-friendly which made our stay enjoyable.

We did not have any negative experiences during our stay at the hotel.

The staff at this hotel truly go above and beyond to ensure a comfortable stay. They accommodated guests during a difficult time, showing kindness and understanding. The English speaking staff were extremely friendly and helpful, making communication easy. The rooms were nicely designed and surprisingly spacious, especially for a Japanese hotel. The hotel's location near a train station and in close proximity to the major tourist attractions of Kyushu made it convenient for exploring the region.

No negative aspects mentioned in the reviews.

Our easter stay was comfortable! We had a diverse breakfast and the staff was very kind and helpful, even speaking multiple languages. The spacious and comfortable room offered good value for its price.

We had an issue with the initial smoking room, so make sure to reserve a non-smoking one. It was also a bit difficult to find the hotel without navigation, as the signs were not clear enough for foreign tourists.

Our stay in this hotel was fantastic. The location was very convenient, with a supermarket and train station nearby. The room was clean and comfortable, and the staff provided excellent service. The breakfast was delicious, with a variety of Japanese and Western options. We also enjoyed the parking facility that was available.

The hotel's signage was a little difficult to locate, which may cause some confusion for first-time visitors.

I had an amazing time at this hotel and would highly recommend it. The staff and service were impeccable, and they spoke English very well. The hotel room was clean and spacious, and the breakfast offered a great variety of both Japanese and Western options. Additionally, there were many local restaurants to choose from in the area.

Not obvious to find parking.